They assured me that a non-smoking room would be available at no extra charge. That same evening I called the hotel in Palm Springs where I would be staying the next night. I know that I was lied to about ordering a smoking room. To be blunt, I feel there was lying and cheating going on.

I don't think Priceline, nor the people who use Priceline, would appreciate this sort of rigging the system. It would still cost me $20 to get a non-smoking room. I was told that they only release their less-desirable smoking rooms to low bids on Priceline. I called Priceline's help line, and they very kindly called the hotel to back me up in the impossibility of my ordering a smoking room through them. The manager insisted that I had ordered a smoking room, and it would cost me $20 to up-grade to a non-smoking room. 2) Priceline does not allow people to choose smoking or non-smoking when they bid. I said that this was impossible, for two reasons - 1) I am a non-smoker. When I arrived to check in, I was told that I had ordered a smoking room. But.! I bid for a room in Banning through Priceline. Other than being in an extremely noisy location, I have no complaints about the accommodations themselves. A very unpleasant experience at the Country Inn in Banning, CA.

Priceline hotel casino morongo